Vocal Power Training – Terms & Conditions
Business Owner: Stefania Milazzo
Website: https://singinglessonsmalta.com
Effective Date: 1st April 20251. Services
Vocal Power Training offers private and group singing lessons, vocal coaching, and workshops both in person (in Malta) and online. Services are provided by Stefania Milazzo, a certified and experienced vocal coach.
Service details, pricing, and schedules are available on the official website.
2. Booking & Payment
Bookings must be made via the website, by email, phone, or social media.
Payment must be made in full prior to the lesson or in advance for packages.
Accepted payment methods include bank transfer, credit/debit card, and PayPal (as listed on the website).
Payment confirms the slot and agreement to these terms.
3. Cancellation & Rescheduling
Clients must cancel or reschedule at least 24 hours before the scheduled session.
Cancellations or no-shows within 24 hours will be charged in full.
In case of instructor illness or emergency, sessions will be rescheduled promptly.
If technical issues arise during online lessons (e.g. internet outage), lessons will be rescheduled without penalty.
4. Packages, Expiry & Refunds
Packages (e.g. 2, 4, or 10 lessons) are non-refundable unless otherwise stated.
Packages must be used within 3 months of purchase unless a different validity period has been agreed upon in writing.
Refunds will only be issued in the following cases:Long-term unavailability of the coach (e.g. illness or other exceptional circumstances)
Booking system errors or duplicate payments
Refunds will not be granted for unused sessions due to student inactivity, last-minute cancellations, or failure to attend scheduled lessons without notice.
From the date your deposit is paid, you have a right to cancel within 14 calendar days under Maltese and EU law, provided services have not yet begun. If you request that lessons begin within this 14-day period, you acknowledge that you may forfeit part or all of your refund, depending on the services already provided.
After the 14-day cancellation period expires, the deposit is non-refundable and will be retained by Vocal Power Trainer – Stefania Milazzo.
5. Working Hours & Availability
Lessons are generally available Monday to Friday, 09:00–21:00 CET.
Weekend or evening slots may be available on request.
Vocal Power Training reserves the right to adjust availability during public holidays or for special circumstances.
6. Students Under 18
Students under the age of 18 must have written consent from a parent or legal guardian.
A guardian may be required to be present at the first lesson or during online sessions if the student is under 16.
7. Code of Conduct
Students are expected to treat the instructor and the learning environment with respect.
Vocal Power Training reserves the right to cancel a lesson or discontinue services without a refund in cases of:
Aggressive or inappropriate behavior
Repeated late arrivals or no-shows
Violation of these Terms
8. Vocal Health Disclaimer
Vocal training is a physical activity that involves the vocal cords, breathing, posture, and other aspects of the body.
While every effort is made to promote healthy vocal technique, students participate at their own risk.
Vocal Power Training is not responsible for any vocal damage, strain, or health issues resulting from misuse of the voice or not following instruction.
Students are encouraged to consult a medical professional (e.g., ENT specialist or speech therapist) if they have pre-existing vocal issues.
9. Intellectual Property
All teaching content, vocal exercises, audio recordings, and materials provided by Stefania Milazzo or Vocal Power Training remain the intellectual property of the business.
These may not be copied, recorded, shared, sold, or distributed without written consent.
10. Privacy & Data Protection (GDPR)
Vocal Power Training collects minimal personal data necessary for booking and service delivery (e.g., name, email, phone number).
Your data is processed in compliance with the General Data Protection Regulation (GDPR) and Maltese data laws.
Your data will not be sold or shared with third parties without consent.
Clients have the right to:
Access their personal data
Request correction or deletion of their data
Withdraw consent for communications or marketing
Lodge a complaint with the IDPC (Information and Data Protection Commissioner – Malta)
11. Limitation of Liability
Vocal Power Training shall not be held liable for any indirect, incidental, or consequential loss or injury related to services provided.
Liability is limited to the amount paid for the session(s) in question.
12. Amendments
Vocal Power Training may update these Terms at any time. The latest version will always be published at:
👉 https://singinglessonsmalta.com/Continued use of the services implies acceptance of any updated Terms.